Customer Reviews
- Brilliant product and even better customer service Review by Jean J
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Have used TY107 for 2 years to help track hubby on bike rides. It is brilliant. Due to my mistake the app would no longer work. Sent email to App support department explaining what I had done and very quickly this was sorted out for me and we are up and running again . The customer service you get from Track Your is the best I have come across. Would highly recommend tracker and company (Posted on 29/04/2017)Delivery Time Delivery Time Product Support Product Support - Excellent service Review by Ros thorpe
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So pleased with the service I have received from this company. They work weekends and evenings and my queries are dealt with within a very short space of time. I would highly recommend this company. (Posted on 21/06/2016)Delivery Time Product Support - After sales service is very good Review by Joseph Zarb
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We bought a TY107. The charger happened to be faulty and was replaced within a week.Delivery Time Product Support
My thanks go to Julia and her colleagues. Keep up the good effort (Posted on 14/06/2016) - Fantastic product, service and support Review by Matthew
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We did some research for the purpose of tracking group(s) of children walking expeditions for their Duke of Edinburgh's Award and stumbled upon TrackYour amongst many others. They seemed professional and felt like the best company to go with.Delivery Time Product Support
I am throughly glade we decided to go with TrackYour - the device is excellent and reliable, and the features and functionalities are great. We only plan to use 2 to 3 times a year so the pay as you go option is perfect for us.
I had some further queries about the technology before hand and Gary called me back and spent some time explaining everything in detail. I've had a support query (my mistake) and this was dealt with extremely quickly.
When we have more than 1 group walking, I will be purchasing more of these. I cannot recommend enough.
Thank you TrackYour. (Posted on 11/04/2016) - excellent Review by CaterinaB
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The Tracker gave massive peace of mind when dealing with an elderly relative when out on long walks, and the support provided by the Track Your Ltd. team has been excellent- I just cannot thank them enough. (Posted on 17/03/2016)Delivery Time Product Support - Fantastic idea Review by SpennellsFerris
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Product does all it promises. Only problem I have is making my husband aware he needs to use it and also having him remember what to do with it if I want to talk to him or he needs to send an SOS. Support from suppliers is excellent. (Posted on 17/03/2016)Delivery Time Product Support - Excellent product and service Review by Martin
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I bought a TY107 at the beginning of this year to keep my elderly father safe. I find it very reassuring and easy to use.Delivery Time Product Support
The backup is first class and very helpful on the rare occasion I have needed it.
Highly recommended. (Posted on 16/12/2015) - The TY107 we purchased 3 months ago has worked very well Review by Bob
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I purchased a TY107 3 months ago found it work very well, easy to setup, give piece of mind when the wife goes 'walk about'.Delivery Time Product Support
Changed my mobile phone this week change over went well at no cost to me.
Well worth the cost (Posted on 17/07/2015) - Amazing product and gives peace of mind! Review by Saira
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I purchased this product after talking with Julia, the founder of this company, for almost an hour! She was able to provide me with all the answers to my questions and explained exactly what this product would offer. I waited until I used the GPS tracker for three full weeks, with all the different functions before writing this review.Delivery Time Product Support
I must confess I did need help to set it up, but Julia came to the rescue and offered step by step instructions. Now I can easily check on my daughter's location no matter where she is. I have used the monitor option to listen in on some occasions too. The connection has been wonderful and I can hear everything clearly. The talk mode option is also very handy but i haven't used that option very frequently.
It is an expensive piece of equipment but I think it's better to spend money on one product rather than spend money repeatedly on a shoddy product off of eBay or Amazon!
I purchased this tracker for my daughter who goes to school via s.e.n transport. This nifty little device has allowed me to check up on her as often as I want with no hassle.
There have been times when the tracker doesn't respond with a message for up to 20 minutes. That may be due to the device not receiving a clear satellite signal. Other than that it has been my phone which had caused problems! Sometimes it doesn't deliver the message and therefore the device can't respond.
I am still unsure how to switch off the tracker with the button. Whenever I try, it sends a message to my phone! I just take out the battery. I would also say that even though I charge the battery for quite a long time, I have never seen it reach 100% capacity. At the moment for example, after a 8 hour charge it is at 72%.
I would recommend this product to all and have done so! I hope this product lasts a long time! (Posted on 05/05/2015) - Great tracker!!!! Review by Viktoria
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I have this tracker for a few days and can tell that's the best I have own. Easy to use, very responsive. I would highly recommend it, plus a great customer service. Very helpful, outstanding. Very happy!!! (Posted on 28/01/2015)Delivery Time Product Support
